Fiddler's Green is committed to providing products of high quality and value. If you believe a product was shipped in error from Fiddler's Green, turns out to be defective or damaged in transit, please contact Customer Service (Monday through Friday 8-4 PST) so we can resolve the problem. All returns must be made within 30 days of receipt. If you purchase an item from us and wish to return it, you may do so either in-person or via an insured, traceable shipping service for an exchange or purchase price refund so long as it is new and unused, and in its original packaging. Items purchased as part of a set or multi-item pack may not be returned individually. Items that do not meet these requirements will be sent back to you and no refund will be issued. The following products may NOT be returned: 1. Used merchandise. 2. Special orders. 3. Custom golf clubs. 4. Personalized items. All return shipping charges must be prepaid (we will not accept return items shipped to us C.O.D.). All returns must be made within 30 days of receipt. Returns and exchanges are accepted only for items purchased from Fiddler's Green or fiddlersgreen.com. Refunds will be applied based on the original method of payment. We will only refund shipping charges if we've sent the wrong item or if the item sent is defective. Returns may be sent to: Fiddler's Green Golf Course 91292 Hwy 99 North Eugene, OR 97402
Shipping Rates and Info
Shipping Options Postal: $6.99 Fed Ex Ground: $9.99 2 Day Air: Calculated based on location *All PING clubs are excluded from free shipping or discounted shipping offers. *Orders shipped outside of the Continental U.S. (AK, HI, U.S. Territories) are subject to a $10.00 handling fee. *$2.00 Delivery Area Surcharge will be added to certain areas FedEx deems "less accessible" and/or "rural." *Flat-Rate Shipping prices only apply to orders under 75 lbs. Regular zone-rate shipping prices apply to all orders over 75 lbs. *Flat-Rate Shipping prices do not apply to bulk and corporate orders. *Saturday, Sunday, and Holidays are not business days. USPS POSTAL: Orders for in-stock items will ship within 2 business days from the date of your order regardless of the time the order is placed. Orders placed using this ship method will arrive in 8 business days or less. Standard Shipping orders are delivered by USPS depending upon shipment weight and order amount. Fed Ex Ground Orders for in-stock items placed by 1pm PST Monday thru Friday will ship that day. Orders for in-stock items placed after 1pm PST Monday thru Friday will ship the following business day. Orders placed using this ship method will arrive in 5 business days or less. Guaranteed Ground orders are delivered by FedEx. 2nd Day Air Orders for in-stock items placed by 1pm PST Monday thru Friday will ship that day. Orders for in-stock items placed after 1pm PST Monday thru Friday will ship the following business day. Orders placed using this ship method will arrive in 2 business days or less. 2nd Day orders are delivered by FedEx APO, FPO & PO Box Service Orders to APO, FPO or PO Box addresses will ship using USPS Priority Service at the standard shipping rate. Orders will be delivered in 10 business days or less. Tracking to destination is limited.
Have an issue or concern that you can't find the answer to? Give us a call at (541) 689-8464 or email us at email@example.com: